Open Badges from The Open Group

The Open Group is pleased to announce the piloting of our Open Badge program for the professional certification programs. Over the coming months, we will be issuing digital badges for all of The Open Group Certification Programs. These web-enabled badges will allow everyone with an Open Group certification, to clearly, more simply, and consistently promote their Open Group credentials online.

Issues Necessitate Change – Evolution of Enterprise Architecture

Corporations are faced with global competition and they need to become more agile and resilient. Enterprise Architects need to rethink how they deliver value more quickly to keep pace of change in need and change in technology. Builders are employing latest techniques in Agile and Dev-Ops. Architects and builders need to continuously think about risk mitigation.

How Should Insurers Unleash Their Digital Businesses? By Mastering The Digital Basics

Canadian and US insurers have a lot on their plates this year.  They’re not just grappling with extreme weather, substantial underwriting losses from all those motor vehicle claims, but also rising customer expectations and an onslaught of fintech disruptors.  These disruptors are spurring lots of activity in insurance digital labs, insurance venture capital arms, and […]

Want Recurring Customer Relationships? Choose The Right Billing Platform

Recurring customer relationships are key to surviving and thriving in the age of the customer. And Billing technology is key to building recurring customer relationships. How so? As we heard from one client, “My billing experience is my top touchpoint. It’s where I make or break my business goals so it’s where I need to […]

Amazon’s Singapore Launch Signals the End of Digital Complacency in Southeast Asia

July 27th marked Amazon’s first e-commerce official foray into the 640 million people strong region. It launched its Prime Now app in Singapore with a compelling two-hour delivery offering that signals a new era in the region’s digital landscape. We see the impact of Amazon’s move not only on the e-commerce and retail industries, but […]

The Open Group Ottawa 2017 – Event Highlights

The Open Group hosted over 300 attendees from 17 countries July 17 – 20 for the ‘Making Standards Work® e-Government’ event at the Shaw Centre in Canada’s beautiful capital city, Ottawa. It was a wonderful time to be in the country as Canada is celebrating its 150th anniversary!

Three Key Questions And Answers About How To Make Digital Transformation Go Right

We recently hosted a complimentary webinar titled Your Digital Transformation Is Not Bold Enough — Five Actions To Take Now. Forrester clients can also access the associated report here. The webinar and the report outline five common mistakes and key fixes for them, but these are only a starting point. Here are three common questions […]

Progress At The White House: A TBM In Every Pot

I was fortunate to participate in a historic morning gathering last week at the White House! Industry-leading private sector CIOs discussed and shared their technology business management (TBM) best practices, approaches, and ideas with CIOs and technology leaders of federal agencies. The White House leader for strategic initiatives kicked off the morning by setting expectations […]

Defining Operations

So, my formal area of coverage at Forrester is “digital operations.” But what does this mean? We think of “operations” in terms of NASA mission control: trained professionals intently scrutinizing monitors, looking for signals of interest. Or we think of the stereotypical shop floor assembly line. Business schools offer degrees in operations, and businesses hire Chief […]

Catalysing One Nation, One Government with ‘IndEA’

On July 1st 2017, India launched its GST. For a country of nearly 1.28 billion people, comprising of 29 states and 7 union territories this is a defining moment. The idea of abolishing all other central and state taxes, and introducing one tax, GST, was mooted 15 years back. It took more than a decade to finally get to a point when consensus was reached and the formal launch (or rather the transition) to GST happened.

The New Enterprise “Business” Integration Approach in Banking

We all know that Banks have been one of the early adopters of Service-Oriented Architecture (SOA) and Integration technology such as Enterprise Service Bus (ESB). Why was it imperative for banks to embrace SOA? The diverse enterprise eco-system centered on the core banking platform can easily become very complex with hundreds of interconnected systems built using diverse technology stacks and scattered around different geographical locations. It was either death by a thousand cuts or to adopt SOA, and wisely so, most banks chose the latter!