Efficient versus effective

What is ‘efficiency’? – in particular, ‘efficiency’ in any system that’s subject to real-world variances? Starting-point for this one was yet another passing item in my Twitterstream: RT @MentalHealthCop: If providers are contractually obliged to run hospitals at 98% capacity, is

Managers, leaders and hierarchies

Is ‘manager’ the same as ‘leader’? Are leaders always managers? And are hierarchies – and, in particular, classic management-hierarchies – always a natural, necessary and unavoidable fact of (larger) enterprises? These questions came up for me whilst reading three articles

Podcasts and videocasts – any requests?

Just a quick question – or request for priorities, perhaps. I’m at last getting my act together on doing podcasts and videocasts around my existing and future materials. The podcasts will probably be two to five minutes long, on any appropriate

A kind of manifesto (short version)

Enterprise-architecture is dead; long live the architecture of the enterprise? Or something like that, anyway… Time for a kind of manifesto, I guess? As is perhaps too usual in my writing, the full-length version of the ‘manifesto’ ended up, uh, kinda long…

A kind of manifesto

Enterprise-architecture is dead; long live the architecture of the enterprise? Or something like that, anyway… So, what next? Time for a kind of manifesto, I guess? At the least, time for a fairly major paradigm-change in how we view the

Pay, performance and the NHS

What can we do about the NHS – the UK’s National Health Service? Costs are spiralling, its IT failures are internationally infamous, and after several horrendous scandals, morale is at an all-time low. The British government knows exactly what to

Dotting the joins (the JEA version)

[The new editor of the Journal of Enterprise Architecture, Len Fehskens, asked me to expand my previous post ‘Dotting the joins’ into a formal paper for the Journal. Which I did, and it was duly published in the August 2013