QualiWare + EA Professional Development Days 2017

presents the 2017 QualiWare + EA Professional Development Days 2017 Ottawa, February 6-10, 2017 Presentations – 2017 QualiWare+EA Professional Development Days Presentations (Ottawa, Canada) CloseReach and QualiWare invite you to join us for the 3rd annual QualiWare + EA Professional Development Days. An event to promote networking, learning and collaboration for Architects and QualiWare enthusiasts, … Read more

GE Safe-Fail, Siemens Fail-Safe?

This post is not an episode of the ACME E&L story – that’ll continue soon. Last week, The Economist published “Siemens and General Electric gear up for the internet of things” with the tagline: “The American industrial giant is sprinting towards it…

Experience Mapping – Customer Obsession for IT and Digital Professionals

Watch the recording of webinar, 2 December 2016 Customer Journey maps are a powerful tool to capture opportunities and pain points customers are experiencing, providing a basis for customer-centric transformation. But how to connect them to the reality of a complex, intertwined enterprise that needs to do things differently in order to deliver on these insights? Too … Read more

Of Horses & Unicorns

If you don’t have time to read this post please flick through the slides: Horses & Unicorns: Brit chamber July 2016 from Nigel Green The CEO of ACME Entertainment & Leisure stared out at the dark clouds that covered the London sky th…

Enterprise-architecture – a changes report

A couple weeks back I wrote a post about what I see as the current status for enterprise-architecture – where the discipline is right now, how it’s different in different parts of the world, and how some of the big

All Aboard the Innovation Band Wagon?

  It seems like everyone wants to be an innovator nowadays. Being “digital” is in – never mind what it means, you’ve just got to be “digital”. Being innovative, however, is more than being buzzword-compliant. Being innovative, particularly in a digital sense, means solving problems (for customers, not yourself) in a new way with technology. […]

Enterprise Architecture and Wardley Maps

I had an interesting conversation recently about the use of Wardley maps as part of an Enterprise Architecture and Digital Transformation programme recently. I had looked at using Wardley maps some time ago but now I think it is a good time to incorporate their use into normal Enterprise Architecture/ Business Architecture work. They are […]

Enterprise Architecture and Digital Strategy

Digital strategy is not simply about marketing. It is about a better engagement with potential and existing customers. It is about the perception of the brand created with customers though close interaction via social media and close communication leading to a value proposition that can better serve their actual and future needs. As with any […]