The social construction of process

That previous post on process was, yes, I’ll admit it, a bit long: but the key point is that the term ‘process’ is necessarily a bit blurred, and that we get into trouble if we try too hard to sharpen up

Enterprise-architecture is wicked

How do we cope with the wickedness of enterprise-architecture? I don’t mean here the implicit wickedness of people promoting term-hijacks and other half-baked notions as ‘the truth’ of enterprise-architecture – though heaven-knows there’s enough of that wickedness around. I also

How not to do social-business

At the Dachis Social Business Summit, one of the presenters, from Forrester, showed off their notion of the Always-Addressable Customer – combining geolocation and mobile to tailored marketing-messages. The presenter was clearly excited about it, and the two examples she showed

I don’t know

I don’t know. There – how hard was that to say? For some people, seemingly impossible. But as an enterprise-architect and a generalist, I have to be able to say it often – very often, in fact. Because the fact is that I don’t know most things – not in fine-detail, anyway. Nothing like as well […]

On ‘stupid’ organisations

To link up with a discussion on ‘Possible examples of stupidity (or brilliance)‘, on  the LnkedIn ‘Organizational Intelligence’ group, Richard Veryard and Geoff Elliott asked me to post this diagram, from my book Everyday Enterprise Architecture: I believe Richard and Geoff want to use this diagram to comment on the current JP Morgan bank-losses case, […]