2 months, 24 days ago

New Forrester Waves Assess Customer Journey Analytics Platforms

Link: https://go.forrester.com/blogs/new-forrester-waves-assess-customer-journey-analytics-platforms/

Why is journey analytics such a hot topic? Because it can help firms move the needle on customer obsession. That’s why after months of research — including in-depth briefings, demos, and customer references — we’re excited to announce the release of not one but two Forrester Wave’s focused on customer journey analytics platforms! Customer journey […]