Link: https://www.cutter.com/consulting/applying-business-architecture-improved-cx
From Business & Enterprise Architecture
In this one-day workshop presented by Cutter Consortium Senior Consultant Whynde Kuehn, you’ll learn how to catalyze valuable collaboration between business architects and CX teams. You’ll assess current integration efforts between these two distinct disciplines, and identify best practices and opportunities to work together on customer-focused initiatives for increased value.
Consulting
