1 month, 4 days ago

Customers Have Spoken in the Gartner Voice of the Customer

Link: https://bizzdesign.com/blog/enterprise-architecture-gartner-voice-of-the-customer-report/

Bizzdesign is excited to announce we’re recognized as a Customers’ Choice vendor for 2022 in the Gartner® Peer Insights™ Voice of the Customer for Enterprise Architecture tools.

Everyone here at Bizzdesign is particularly honored to receive this distinction since it comes from our customers — the people we’re here to serve.

Gartner® Peer Insights Voice of the Customer: Enterprise Architecture Tools 2022 

Peer reviews, in our opinion, play a key role in a customer’s evaluation and buying processes of Enterprise Architecture tools as it focuses on direct peer experiences of implementing and operating a preferred or chosen solution. This information aids customers in the investment in and development and delivery of IT solutions that enable business success.

Bizzdesign utilizes the feedback we receive from customers in reviews to adopt a customer-centric approach to drive success – we believe that peer reviews represent the true voice of our customers.

“The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.” 

87% of Gartner Peer Insights reviewers recommend Bizzdesign for enterprise architecture tools. Furthermore, 49 reviewers gave Bizzdesign an average of 4.6 out of 5.0 stars, as of 28th Feb 2022.

The report was compiled from 723 customer ratings of 11 different Enterprise Architecture tool vendors over an 18-month period. Reviews are provided by IT decision-makers from a variety of industries located globally.

Gartner® Peer Insights Voice of the Customer: Enterprise Architecture Tools 2022

“Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Rating and the market average User Interest and Adoption.”

To all our customers who submitted reviews, thank you! Your feedback helps us create better products to fit your needs, and we look forward to earning the trust and confidence reflected in this distinction.

To learn more about this distinction or read the reviews written about our products by the IT professionals who use them, read our press release.

If you have a Bizzdesign story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in: https://gtnr.io/U0fcp6ViS

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Enterprise Architecture Tools, By Peer Contributors, 28 April 2022 
GARTNER  is a registered trademark and service mark, and the GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge and PEER INSIGHTS are trademarks and service marks, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. 
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates. 
Gartner® Peer InsightsTM content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.