27 days ago

Designing Transformative Employee Experiences—Session Presentation

Link: https://cisr.mit.edu/publication/2024_0320_EmployeeExperience_Meulen

Abstract:

MIT CISR research has shown that given the right environment, a conventional workforce can achieve unconventional results. In this presentation, Nick shares how digital transformations can enable or constrain employees, and how to design employee experiences that improve customer satisfaction, enhance innovation, and raise profitability.

Publication date:

Publication type: Presentation

Publication authors:
Nick van der Meulen