Link: https://cisr.mit.edu/publication/EmployeeExperience_Framework
From MIT CISR
Abstract:
Employee experience is the extent to which employees of an organization are enabled or constrained by its adaptive work environment and collective work habits to do their jobs today and reimagine their jobs of tomorrow. Employee experience consists of two components. In an adaptive work environment, the workspace, systems, social networks, and business rules adapt to work and how it is done. Such an environment (1) connects people and ideas, (2) integrates activities and systems, and (3) governs with clarity and transparency. An organization’s collective work habits is the set of behavioral norms that represent the natural ways that employees behave. With collective work habits, employees are naturally (1) collaborative across silos and hierarchies, (2) innovative concerning work and customer initiatives, and (3) empowered to make choices about work.
Publication date:
Publication type: Framework
Publication authors:
Nick van der Meulen
