Jack in the Box: Transforming Operations with Data-Driven Architecture

Link: https://www.ardoq.com/blog/jack-in-the-box-data-driven-architecture

From The Digital Transformation Blog

At Info-Tech LIVE 2025, Fred Hennige, Director of Enterprise Architecture at Jack in the Box, joined Claire Carpenter, our VP of Sales, North America, for an enlightening fireside chat about how Enterprise Architecture (EA) is revolutionizing decision-making across two organizations. Fred told us how using Ardoq to visualize complex business capabilities and technology landscapes enabled Jack in the Box to navigate exponential change, from digital transformation initiatives to joining with Del Taco.

American fast food chain Jack in the Box acquired the restaurant brand Del Taco in 2022, which means Fred’s work essentially spans two brands. Between them, the brands have nearly 3,000 restaurants across 33 US states. Combined, Jack in the Box and Del Taco franchises 89% of its locations, with the remaining 11% being company-owned.