Enterprise Architecture

Towards a whole-enterprise architecture standard – 1: Introduction

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For a viable enterprise ­architecture [EA], now and into the future, we need frameworks, methods and tools that can support the EA discipline’s needs. What we need now are tools and techniques that can extend all the way out to…

The role and rise of the business-anarchist

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You may have noticed some new role-titles turning up in the enterprise space. Chief Disruption Officer, for example. Or Chief Transformation Officer. A fair few variants on that theme. But what you probably won’t see – not as yet, anyway…

Making a knowledge-base for whole-enterprise EA more accessible

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I have a problem. One that might be relevant for you too, if you work in enterprise-architecture or related disciplines. Here’s the situation: I have here this weblog on enterprise architecture and suchlike, built up out of almost a decade of…

Ensuring Successful Enterprise Architecture by Following Kotter’s Eight Stage Journey

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By Stuart Macgregor, CEO, Real IRM Solutions and The Open Group South Africa These industry insights look at John Kotter’s eight stages of change management, and explore his timeless blueprint for effective change leadership. These change management principles can gel … Continue reading →

Pega Buys OpenSpan: Watch out – RPA Vendnor Landscape Is About to Change

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Enterprises, in their quest to reduce labor costs are applying RPA technologies. Yet they do not have a well-defined set of principles and best practices including how to position RPA with other process tools and initatives. Today it may have become a bit more clear. Pega is the first tech provider, and only BPM market particpant of substance, to purchase an RPA provider (OpenSpan). The combination brings robotics, analytics, and case management together – and that makes sense. Think of Pega’s process/rules capibility firing off a set of RPA scripts.

RPA in many respects is an alternative, some would say the polar opposite of Pega’s current business model that feasts on the transformitive “big IT spend” for BPM, case management, automation, and customer service projects. RPA does not require invasive integration. It is a quick hit for automation, a “low touch” approach for process improvement for brittle legacy systems. The bottom line. Enterprises that employ labor on a large scale for process work, can gain efficiencies by just automating repetitive human tasks for the “as is” process.

OpenSpan is nice pick up for Pega that will help with back office BPM work, but more so with contact center environments where the agent requires human and machine multi-tasking that often spans multiple windows and web applications, few of which are integrated with each other. Cumbersome process flows, rekeying of data and lack of integration add up to lengthy call times, reduced accuracy and an overall increase in customer frustration. Pega/OpenSpan, will give Jacada, and NICE a run for thier money and the future integartion with Pega’s analytics tarcks where the RPA space is heading.

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Platform for BigData Driven Medicine and Public Health Studies [ Deep Learning & Biostatistics ]

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Bioingine.com; Platform for comprehensive statistical and probability studies for BigData Driven Medicine and Public Health. Importantly helps redefine Data driven Medicine as:- Ontology (Semantics) Driven Medicine Comprehensive Platform that covers Descriptive Statistics and Inferential Probabilities. Beta Platform on the anvil…. Continue Reading →

Dump the BDAT-stack!

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For a viable enterprise-architecture [EA], now and into the future, we need frameworks, methods and tools that can support the EA discipline’s needs. Yet there’s one element common to most of the current mainstream EA-frameworks and notations – such as…