Catalysing One Nation, One Government with ‘IndEA’

On July 1st 2017, India launched its GST. For a country of nearly 1.28 billion people, comprising of 29 states and 7 union territories this is a defining moment. The idea of abolishing all other central and state taxes, and introducing one tax, GST, was mooted 15 years back. It took more than a decade to finally get to a point when consensus was reached and the formal launch (or rather the transition) to GST happened.

The New Enterprise “Business” Integration Approach in Banking

We all know that Banks have been one of the early adopters of Service-Oriented Architecture (SOA) and Integration technology such as Enterprise Service Bus (ESB). Why was it imperative for banks to embrace SOA? The diverse enterprise eco-system centered on the core banking platform can easily become very complex with hundreds of interconnected systems built using diverse technology stacks and scattered around different geographical locations. It was either death by a thousand cuts or to adopt SOA, and wisely so, most banks chose the latter!

Does the ten thousand hour rule apply to Enterprise Architects?

Do some enterprise architects become masters at their discipline without hours of practice, or does it really take 10,000 hours? Of course 10,000 hours is a long time. 5 hours per day for 10 years? Its not a fast process, and most people are always looking for short cuts. Is 10,000 hours the average or […]

Enduring Misconceptions about Architecture – Part 2

Tackling some key misconceptions about Enterprise Architecture can ease fear, uncertainty, and doubt about its effectiveness. The following list adds to misconceptions presented in Part 1 of this blog.

At IASA Ireland 2017

I’ve spent the past week in Ireland, first in Dublin at the IASA Ireland 2017 conference (co-hosted by ICS, the Irish Computer Society), and also at a follow-on event organised by Gar Mac Críosta. Paddy Baxter‘s theme for the conference

Enduring Misconceptions about Architecture – Part 1

I can’t pretend to know what folks thought about in ancient times. Did people ask if architects and architectures were useful or whether they were needed? In some areas today, I hear those questions; less in the area dealing with physical building spaces, but in the Information Technology space these questions create fear, uncertainty, and doubt that needs to be overcome to be successful.

The Present and Future of the ArchiMate® Language – Part 1

Welcome to the first in a series of blog posts on The Present and Future of the ArchiMate® Language. With the release of the ArchiMate 3.0 Specification last year, we now have a complete enterprise description language that has been adopted by architects worldwide in a wide range of organizations. It is now time for the ArchiMate Forum to reach out to users and better understand how the language is being used and how it should evolve. Therefore, the following post, like all others in this series, reflects the views of its authors, and will benefit from comments and discussion. You may refine, expand upon, or even disagree with elements of the post. Regardless, you will be shaping the future of the ArchiMate language.

So please, enjoy and engage!

Announcement: FromHereOn, It’s Different

AUSTRALIAN CONSULTING TEAM UNITES WITH THE NORTHERN CONSULTING BRAND Australian Strategy & Architecture Consultancy Enterprise Architects* has rebranded its Australian consulting arm to FromHereOn, joining its northern hemisphere offshoot of the same name to become a single, […]

The post Announcement: FromHereOn, It’s Different appeared first on Enterprise Architects.

Decision-Making Models

In my previous discussion of the ACPO national decision model (May 2014), I promised to return to the methodological question, namely what theories of decision-making would be relevant to NDM and any other decision models. I have just happened upon a d…

Decision-Making Models

In my previous discussion of the ACPO national decision model (May 2014), I promised to return to the methodological question, namely what theories of decision-making would be relevant to NDM and any other decision models. I have just happened upon a doctoral thesis by Maxwell Mclean looking at the decision-making by coroners, which analyses local variation in coronial outcomes at three decision-making stages: whether to report the death, whether to advance to inquest, and the choice of inquest conclusion.

Mclean notes that there is no decision-making model for coroners equivalent to the police national decision model and focussed on standards and consistency of outcome. He finds other examples of decision-making models in nursing (Lewinson and Truglio-Londrigan, 2008; Husted and Husted, 1995; Jasper, Rosser and Mooney, 2013); social work (O’Sullivan, 2011; Taylor, 2010); and probation work (Carter, 1967; Rosecrance, 1985). However, several of these are descriptive models rather than normative models.

Within the professions mentioned by Mclean, I found a lot more work on evidence-based nursing as well as some interesting international discussions on decision-making within offender supervision. Looking further afield, I was interested to find an article about a decision-making model in the US Army, but this turned out to be merely a polemical article by a former Navy Seal advocating the use of Design Thinking.

Rosecrance introduces an interesting concept of the Ball Park, where a professional decision is influenced by the anticipated reaction of a more senior professional. For example, the decisions of a probation officer are not solely designed to achieve the desired outcomes for the client, but also designed to meet the approval of (1) judges, (2) prosecuting attorneys, and (3) probation supervisors. When a recommendation seems likely to meet the approval of these three entities, it is said to be “in the ball park”. The “ball park” concept is also used in sales negotiations, and this hints at the idea that the focus here is on “selling” (or at least defending) the decision rather than just making it.

Coming back to the police, this frames the NDM not just as a way of making the best decision but also avoiding censure if anything goes wrong. See my post on the National Decision Model and Lessons Learned (February 2017).


Miranda Boone and Martine Evans, Offender supervision and decision-making in Europe (Offender Supervision in Europe: Decision-Making and Supervision Working Group, 2013)

Jeff Boss, The Army’s New Decision-Making Model (Forbes, 8 August 2014)

Carter, R.M. (1967). The presentence report and the decision making process. Journal of
research in crime and delinquency. 4 203-211.

Jasper, M., Rosser, M., Mooney, G. (Eds.) (2013). Professional Development, Reflection
and Decision-Making in Nursing and Health Care (2nd ed.). Swansea: Wiley Blackwell.

Husted, G.L. and Husted, I.H. (1995). Ethical decision-making in nursing (2nd ed.). St
Louis: Mosby.

Lewenson, S.B. and Truglio-Londrigan, M. (2008). Decision-Making in Nursing, thoughtful approaches for practice. London: Jones and Bartlett Publishers International.

Maxwell Mclean, The Coroner in England and Wales; Coronial Decision-­Making and Local Variation in Case Outcomes (Doctoral Thesis, University of Huddersfield, 2015)

O’Sullivan, T. (2011). Decision making in social work (2nd ed.). Basingstoke: Palgrave
Macmillan

Rosecrance, J. (1985). The Probation Officers’ Search for Credibility: Ball Park
Recommendations. Journal of research in crime and delinquency. 31, (4) 539-554.

Mooi Standing, Perceptions of clinical decision-making: a matrix model (May 2010). This appears to be a chapter from Mooi Standing (ed) Clinical Judgement and Decision-Making in Nursing and Inter-professional Healthcare (McGraw Hill, 2010)

Taylor, B. (2010). Professional Decision-Making in Social Work. Exeter: Learning Matters.

Carl Thompson et al, Nurses, information use, and clinical decision making—the real world potential for evidence-based decisions in nursing (Evidence-Based Nursing Vol 7 No 3, July 2004) http://dx.doi.org/10.1136/ebn.7.3.68

Related posts
National Decision Model (May 2014)
National Decision Model and Lessons Learned (Feb 2017)

Updated 4 March 2017

Should ‘GOODNESS” replace the word “GOVERNANCE”?


I believe we need rethink the Enterprise Architecture practice. I favour starting from a ‘Systems Thinking’ foundation, and therefore go back to John Boyd’s OODA loop:



and Dan Ward’s Simplicity Cycle.

Please take a look at this video to give the rest of this post a bit of context:



Should  ‘GOODNESS” replace the word “GOVERNANCE” in the new order of things?


As a starting point. I believe by standing-on-the-shoulders-of-giants of those who originated and develop System Thinking, Cybernetics, Complexity Theory and Design Thinking will help us re-invent EA.  Personally, no longer call myself an Enterprise Architect – I prefer the title Change Designer – why? Because it simply describes what I do and I can explain it to C-Levels in just a few words entirely focused on business outcomes, stages in the journey and risks & IRACIS (IR: improved revenue, AC: avoid cost & IS: improve service).

Update 0603/17

Can we look to the Unicorns for inspiration? I recall a discussion I had with a few Silicon Valley types at OSCON London recently. I asked a very genuine question:

“How do the likes of Netflix, Paypal, Uber etc. approach Governance?”

The answer: “We don’t use that word, in Silicon Valley!”

This got me thinking; surely things must be driven towards some sort of order? And then, maybe my mental model was wrong. Maybe if I put on my “Complex Adaptive” hat (ref. Cynefin), I will see that the architecture must evolve, in chunks of context specific outcomes, over time. And in this approach, is “Goodness” ( a la Dan Ward above) the key measure of alignment with the outcome?; in a Complex system, the bad are attenuated, and the good amplified – this is how, useful (fit-for-purpose), solutions evolve. So, maybe, it’s not about driving things to a predetermined outcome; maybe instead, it’s about orchestrating and encouraging adoption of practice that delivers context-specific “goodness” (in Dan Ward’s sense of the word).

It strikes me that there appears to be a close relationship between Dand Ward’s Complexity/Goodness model (describe in the video above) to this one:


Although ‘User Happiness” is only one context: a Value System. Another might be ‘The Regulator’. Is it true, however, that focusing on simplicity, and context-specific “Goodness”, are we more likely to satisfy both?



Hence my question – Should “GOODNESS” replace “GOVERNANCE”? Or, indeed, is this what they already do in Silicon Valley? I’m sure there’s much more to understand – but I think it’s a good question for debate!

Please follow the tags #foundindesign #horsesunicorns on Twitter for more discussion on this and related topics.