Services and disservices – 5C: Social example (Media-examples 6-9)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

The one business process that all architects need to know

While I consider it vital for all infrastructure and software architects to know the 15 basic business processes, that I will cover in this blog in the coming month, there is one business process more important than the rest. This process is the Hire 2 Retirement or HR process. It is important for two reasons. … Continue reading The one business process that all architects need to know

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

Looking Back on Year 4

This post is part of a fond farewell to the University of Bristol as I have now finished a very enjoyable 4 years as Enterprise Architect there and I have just moved on to the role of Senior Enterprise Architect at the University down the road – UWE! UWE are building quite a significant EA […]

RBPEA: The dangers of ‘anything-centrism’

An architecture may have a centre – in fact most types of architecture work best if there’s a central theme or parti. Yet the process of architecting must not have a single centre – and that distinction is crucial, especially as we

Enterprise Architecture and Systems Thinking – by Ian Glossop

Enterprise Architecture is a young, immature discipline that produces models to guide the development of an enterprise. It is generally recognised to date back to the late 1980s or early 1990s and the work of Zachman, Spewak and others though it really took-off in the late 1990s and early years of the 21st Century.  But methodological disciplines do not emerge complete […]