Aggregated enterprise architecture wisdom
#paxtechnica Today I was at the @CRASSHlive conference in Cambridge to hear a series of talks and panel discussions on The Implications of the Internet of Things. For a comprehensive account, see @LaurieJ’s livenotes.When I read Philip Howard…
As promised, Forrester’s Customer Experience Index (CX IndexTM) results for India 2017 are out. We’re excited to see that over-all, brands in India are doing better this year than they did in 2016! Over half the surveyed 36 brands improved their score….
Firms everywhere are struggling to translate a ‘customer first’ vision into an actionable customer obsessed strategy. Local firms are no exception. As the marketing director for an Australian manufacturer told us: “Translating the rhetoric of ‘c…
Over the past year I’ve spoken formally and informally with hundreds of companies about their AI initiatives. The biggest AH-HA moment comes when these companies realize the difference between implementing traditional technology and applying anal…
In the past year, we’ve seen an interesting change in the private cloud space: Cloud platforms and private cloud hosting are gaining share at the expense of private cloud software suites. In Forrester’s latest private cloud forecast update, we have inc…
All companies face a new digital reality, where the accelerated pace of change today is the slowest it’s ever going to be. Partnering with EY, Royal Caribbean is taking on this challenge by transforming the once “off the grid” cruise vacati…
I believe most firms have an existential need for a great digital experience service provider — an agency or consultancy — that can help them design, build, and sometimes operate the complex digital experiences your customers crave. Your ne…
erwin, the very well known data modeling vendor separated from CA in 2016, is announcing a data governance module in addition to their existing suite of Data modeling, Enterprise Architecture and Business Process modeling The first release of the data…
2017 is the year of DevOps! The team here at Forrester is seeing this momentum grow every day with increased inquiries, solution proliferation and a growing number of calls from executives on scaling from DevOps pilots to the enterprise. Enterprises ar…
Modern day marketing and advertising has created a paradox: customers want to be recognized and rewarded for their loyalty, but they also want their privacy to be respected and their data used ethically. We firmly believe that balancing this privacy-pe…
Announcing Our New Security & Risk Staffing Survey! Information security is one of the hottest fields around. Data abounds about how awesome it is to work in infosec, how many jobs are available, and how much money can be made. That all sounds grea…
The term IoT can be confusing, and depending on who you talk to they might choose to focus on one element like connectivity or another. At Forrester we believe IoT extends beyond devices and connectivity. At a technical level, IoT encompasses those two…