5 years, 6 months ago

Enterprise Thinking

Link: http://www.etc-architect.com/?p=212

When you work as an architect in an enterprise there are some general unrealistic thought pattern present in any enterprise. The first thought pattern is that of being the chosen one. Often companies survive a downtime in the markets (or survive their start up phase with many similar companies failing)with no real explanation or when they see their own inefficiencies and still realise that they are making money they will develop a belief that they are chosen by a higher power instead of realising the odds of common probability. 

This feeling of the being chosen nearly always develops to an optimism bias where the enterprise thinks itself above the odds. Strangely this thought pattern is usually a good thing as it counteracts the risk avoidance of most executives. Another thought pattern that also works quite to the advantage of any enterprise while it can be deadly for an isolated individual is the ostrich effect where everyone buries their head in the sand to avoid danger. As an enterprise this often works quite well as many difficult and threatening situations can be mitigated by just ignoring it as the public and press usually move on to the next victim if the enterprise plays it cool, additional some enterprises actually benefit from bad press as well when they ignore it. 

The outcome bias which is an error made in evaluating the quality of a decision when the outcome of that decision is already known is a common enterprise thinking error, but one that can be dangerous for enterprises in a real regulated market. Usually this pattern is also called by the aphorism ‘the ends justify the means’. A similar thought pattern is that of goal orientation where the goal solely defines the actions, so anything that will produce the desired goal is seen as valid, often ignoring business ethics.

For architects it is important to both understand the positive and negative thinking used in enterprises as well as in most other organisations. Since these thoughts are of a psychologist rather than as a sociologist nature they can be used globally, however they manifest themselves in a way acceptable to the  local culture. Another important thing is that while humans make up an enterprise the same humans once they go home change their thought patterns so these thought patterns are usually company inflicted. You will find that same pattern of a friendly family man who as soon as he enters the company in many other ways not limited to the thought pattern I have discussed here, but that is an area I have no plan to touch in this blog.

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