22 days ago

Chatbots: a scourge of humankind

Link: https://ea.rna.nl/2020/09/09/chatbots-a-scourge-of-humankind/

Chatbots. They’re everywhere these days. They’re also frustratingly poor, often just a hurdle to take to get to a human agent. Why are they so poor? Maybe because the core is technology from 30 years ago?