Link: https://cisr.mit.edu/publication/2022_0615_EmployeeExperience_Meulen
From MIT CISR
Abstract:
MIT CISR research has shown that, given the right environment, a conventional workforce can achieve unconventional results. In this session, Nick shares how digital transformations can enable or constrain employees, and how to design employee experiences that improve customer satisfaction, enhance innovation, and raise profitability.
Publication date:
Publication type: Presentation
Publication authors:
Nick van der Meulen
