Link: https://go.forrester.com/blogs/lead-transformation-with-our-new-digital-business-playbook/
From Differentiate with digital – Forrester
To compete in the age of the customer, your firm must become a digital business. As a Digital Business leader, it’s your job to shape how. You must enhance your digital customer experience while also driving agility and efficiency through digital operational excellence. You must champion innovation and thrive within a wider digital ecosystem. This […]
