Playing ‘pass the grenade’?

Are you playing ‘pass the grenade’ with your business? Is your entire industry doing it? And if so, what can you do to defuse the metaphoric grenade? What’s the ‘grenade’? Well, it’s kinda like a hot-potato – except that you’ll

Efficient versus effective

What is ‘efficiency’? – in particular, ‘efficiency’ in any system that’s subject to real-world variances? Starting-point for this one was yet another passing item in my Twitterstream: RT @MentalHealthCop: If providers are contractually obliged to run hospitals at 98% capacity, is

Managers, leaders and hierarchies

Is ‘manager’ the same as ‘leader’? Are leaders always managers? And are hierarchies – and, in particular, classic management-hierarchies – always a natural, necessary and unavoidable fact of (larger) enterprises? These questions came up for me whilst reading three articles

A kind of manifesto (short version)

Enterprise-architecture is dead; long live the architecture of the enterprise? Or something like that, anyway… Time for a kind of manifesto, I guess? As is perhaps too usual in my writing, the full-length version of the ‘manifesto’ ended up, uh, kinda long…