Do Stablecoins Pave the Way for CBCDs? An Architect’s Perspective

By Stuart Dee The regulatory landscape for stablecoins has shifted dramatically in recent years, bringing clarity to this once-ambiguous corner of the cryptocurrency market. As stablecoins transition from regulatory grey areas to a regulated financial …

The Role of AI in Cybersecurity: 5 Trends to Watch in 2025

By Laurence Dale  Artificial Intelligence (AI) tools have the potential to transform industries, but in the wrong hands, they can become powerful tools for cybercriminals. From deepfakes to phishing and ransomware attacks, malicious actors are […]

Generative AI For Digital Government – Part 2

Dr. Gopala Krishna Behara & Prasad Palli (Part 1 of this article appeared yesterday and is available here.) Generative AI Principles of Digital Government Generative AI encompasses the design, development, and monitoring of artificial intelligence …

Generative AI For Digital Government – Part 1

Dr. Gopala Krishna Behara & Prasad Palli (Part 2 of this article will appear tomorrow.) Generative Artificial Intelligence Technology is changing the way government serves the Citizens. Generative Artificial Intelligence (Generative AI) refers to t…

Introducing The Forrester Wave™: Workday Services, Q2 2024

In our 25-criterion evaluation of Workday services providers, we identified the most significant ones and researched, analyzed, and scored them. This blog introduces you to the report on how each provider measures up and helps enterprise technology lea…

Forrester’s Workday Services Landscape Shows Industry Clients Adopting Workday Finance, Adaptive, And PRISM

It’s that time of year again, when many clients are in phase zero, or what Forrester calls a pre-RFP assessment period, of strategically planning what to do with their legacy enterprise human capital management and finance applications or contemplating…

CX For Gov IT: Driving Federal IT Performance Using CX Principles

The reality is that most Federal IT leaders are under increased scrutiny to deliver increased value and productivity from technology investments at the lowest cost. Simply performing a top-to-bottom technology rationalization effort will no longer make…

CXDC 2017: Navigating the Uncertain Future of Federal Digital Engagement

Next week at Forrester’s annual CXDC Forum in Washington, D.C., I’ll be joined by more than 200 government leaders who are leading the charge to improve CX at the federal level. Our packed agenda already includes 15+ sessions and features top CX leaders from the Census Bureau, Department of Veteran Affairs, TSA and more. We’ll […]