First Do No Harm – the Practice of Software Development

Analogies are never perfect, but reading Erik Dietrich’s “Do Programmers Practice Computer Science?” brought one to mind. Software development has much in common with the practice of medicine. Software development, like medicine, involves the application of knowledge. Also like medicine, this application is made complex by considerations of context. Yet another commonality is that in […]

Learning and the limits of automation

One of the themes that came up in the Vlerick Business School session on EA-roadmaps was around how long it takes to learn how to develop the skills needed to do enterprise-architecture – and how and why to learn them,

Personal Learning Plans Support Employee Retention

I have been a strong advocate of implementing Personal Learning Plans (PLP) for employees for years.  This concept was introduced to me during my years working at the British Columbia Institute of Technology.  I used the Personal Learning Plan process to help my teams improve their abilities in the jobs they have and to advance their […]

The post Personal Learning Plans Support Employee Retention appeared first on Enterprise Architecture in Higher Education.

Tapping into the Maker Movement

When you hear the word innovation, what’s the first thing you think of? For me, it’s probably the Media Lab at MIT. With few constraints and an incredible collection of minds across not just information technology disciplines, but music, art, psychology and many others, they have masterminded hundreds of breakthrough inventions – everything from the first web recommendation system called Firefly to Lego Mindstorms to the $100 Laptop. But, increasingly, MIT’s Media Lab isn’t the […]

2 Imperatives for the Digital CIO

It’s been an exciting few years of football for my alma matter Texas A&M.  With the introduction of a new head coach came a new offensive scheme, known as the Air Raid, which is a type of spread offense noted for using many creative formations with receivers and different players in the backfield, short and long passes and a quick tempo.  Combined with a very quick and athletic quarterback, this is a very difficult offense […]

Deming’s 14 Points for Management and Team Development

Dr W. Edwards Deming’s work on quality control provided guidance for management and team development.  We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses.  Deming is best known for his focus on quality and improvement.  Many of us are familiar with Deming’s Cycle for Improvement: (PDCA) […]

The post Deming’s 14 Points for Management and Team Development appeared first on Enterprise Architecture in Higher Education.

Building IT Career Paths by Standardizing Competencies

This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.   In […]

The post Building IT Career Paths by Standardizing Competencies appeared first on Enterprise Architecture in Higher Education.

What does Excellent look like? Improving Performance Appraisals

What does Excellent look like?  I have been doing performance appraisals over the past few weeks for my IT team at  the American University of Sharjah.   In the past, there was no guidance or standards for how to evaluate our team members’ performance consistently.   Previous appraisals were done more to make people feel […]

The post What does Excellent look like? Improving Performance Appraisals appeared first on Enterprise Architecture in Higher Education.

My First 180 Days as a CIO

Hard to believe that time has gone so quickly in my CIO role.  On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British Columbia […]

The post My First 180 Days as a CIO appeared first on Enterprise Architecture in Higher Education.

Are we making progress?

In a great post, @JohnQShift explains how to build a culture of learning in your business. He calls this A Matter of Life or Death (Feb 2013)

In the post, John reports one of his clients observing that they had made some progress in their business over the year.  By progress, the client meant that

  • people were beginning to take up more responsibility and initiative without having to wait for the boss to tell them what to do
  • there was more discussion amongst the staff as to how to manage some of the day-to-day challenges they meet and less referring to the boss for the “answer”
  • mistakes were being used as entry points to examining business processes and working out how they could be improved
  • they had a clearer idea of their collective purpose and how important relationship is to achieving that purpose
  • the leaders were devoting more of their time to ensuring the conditions and structures of the business were optimised so that people could get on with their jobs (and less time micro-managing operational tasks).

Read more »

Are we making progress?

In a great post, @JohnQShift explains how to build a culture of learning in your business. He calls this A Matter of Life or Death (Feb 2013)

In the post, John reports one of his clients observing that they had made some progress in their business over the year.  By progress, the client meant that

  • people were beginning to take up more responsibility and initiative without having to wait for the boss to tell them what to do
  • there was more discussion amongst the staff as to how to manage some of the day-to-day challenges they meet and less referring to the boss for the “answer”
  • mistakes were being used as entry points to examining business processes and working out how they could be improved
  • they had a clearer idea of their collective purpose and how important relationship is to achieving that purpose
  • the leaders were devoting more of their time to ensuring the conditions and structures of the business were optimised so that people could get on with their jobs (and less time micro-managing operational tasks).

Read more »