Cascading EA Modernization: From Service Provider to Client Success
Introduction Recently attending two Gartner Events, Data & Analytics and…
retail
Application of EA Artifacts as an Instrument for KMS
Investigating the Practical Application of Enterprise Architecture Artifacts as an…
Leveraging EA for Big Data Analytics in Retail
Leveraging Enterprise Architecture to Address Big Data Analytics Challenges in…
Dynamic Pricing Update
The concept of Dynamic Pricing has been around for at least 25 years. I first encountered it in Kevin Kelly’s 1998 book, New Rules for the New Economy.Five years ago, when I was consulting to a large UK supermarket, this concept was starting to be take…
Dynamic Pricing Update
The concept of Dynamic Pricing has been around for at least 25 years. I first encountered it in Kevin Kelly’s 1998 book, New Rules for the New Economy.Five years ago, when I was consulting to a large UK supermarket, this concept was starting to be take…
Towards the Data-Driven Business
If we want to build a data-driven business, we need to appreciate the various roles that data and intelligence can play in the business – whether improving a single business service, capability or process, or improving the business as a whole. The exam…
Best Buys’s GreatCall Expands Its Adjacent Industry Disruption
Best Buy has made yet another startup acquisition that enriches its customer value with innovative digital products – GreatCall, a San Diego-based startup offering health and medical-alert devices and services. Most retailers “innovations&#…
Grocers Partner For Digital Growth
Grocers Are Partnering For Digital Growth The last few months have been a watershed of new deals around grocery fulfillment. Walmart is partnering with DoorDash, Kroger is investing in Ocado, Target is acquiring Shipt, and Amazon is delivering groceri…
All Brands Need A Full-Fledged Digital Commerce Strategy
The internet has enabled brands to sell more of their products to an ever-expanding universe of shoppers, but digital distribution has also added complexity to the relationship between brands and retailers and other channel partners. All brands need to…
Will your company’s digital transformation end up as a bold decision or a bust?
In digital transformation, there’s a fine line between fearlessness and foolishness. Bad decisions can have all the trappings of a bold new strategy: A costly acquisition, suddenly pivoting to an unexpected new product offering, an ambitious new vision…
Three Takeaways On eCommerce From My Trip To China
I recently spent two weeks in China to attend an event hosted by eCommerce company JD.com for analysts and retail thought leaders. Here are my takeaways on the state of eCommerce in the world’s largest eCommerce market: Customers in China seek no…
Q&A: Branded Manufacturers Digital Commerce Strategies
Direct-to-consumer (D2C) commerce is not a new concept for branded manufacturers, but there is certainly renewed interest and more options to choose from. With consumers ever more digitally connected, branded manufacturers are enticed by direct digital…