Executives Over Estimate DevOps Maturity

2017 is the year of DevOps! The team here at Forrester is seeing this momentum grow every day with increased inquiries, solution proliferation and a growing number of calls from executives on scaling from DevOps pilots to the enterprise. Enterprises ar…

Lacking Smart Third-Party Risk Regulation, JP Morgan Chase, Bank of America, Wells Fargo, And American Express Create Company, TruSight

  The third-party ecosystem continues to flummox risk managers. Regulators keep pushing for stronger oversight, but they fail to offer real standards or tools to make this possible. What’s worse, technology and service providers  have only h…

Predictions 2018: Customer-Obsessed, Data-Driven Retailers Will Thrive In 2018

In a world of hyper-adoption – and hyper-abandonment – successful retailing in 2018 comes down to obsessing about your customer’s experience. It’s a tall order: Digital and physical touchpoints now must work together flawlessly – yet also do what each …