Aggregated enterprise architecture wisdom
As I’ve noted in prior posts, many hard working business process management professionals find the concept of “Business Capabilities” to be confusing at best, and counterproductive at worst. In a recent article in BPTrends, Paul Harmon made…
Listen to our recorded podcast on the state of data and information management strategies, or read the transcript. This podcast was recorded by Dana Gardner of Interarbor Solutions in conjunction with The Open Group Conference, Austin 2011. Continue re…
Creating ValueIn Chapter One of my book, Organizational Economics: The Formation of Wealth, and in a post entitled Concept of Value, I discuss three types of value, knowledge, capacity, and political. I will trust that the readers of this po…
An architecture that is merely a PDF with a couple of generic line-box-arrow diagrams coupled with a few colorful “pancake” pictures isn’t really an architecture. It’s a marketing glossy. A white paper is too generic to be passed off as a real solution…
Back in June I posted an overview (Microsoft Enterprise Strategy Program) of the services organization I joined last year. Recently the team put together a great overview video of the program. Very creative and I think will resonate with a…
I am pretty late to the blogosphere about the differences between social media and CRM. But in customer meetings I see this kind of confusion all the time. So here goes. Oh, and since I mainly work in the travel industry, my examples come from there.So…
I am pretty late to the blogosphere about the differences between social media and CRM. But in customer meetings I see this kind of confusion all the time. So here goes. Oh, and since I mainly work in the travel industry, my examples come from there.So…
I am pretty late to the blogosphere about the differences between social media and CRM. But in customer meetings I see this kind of confusion all the time. So here goes. Oh, and since I mainly work in the travel industry, my examples come from there.So…
I was working with some customers this week, and the topic of “how do you generate events?” comes up. Not how as in the dirty mechanics, but how when something is done manually today, getting that systematized. So, please bear with me on the following …
I was working with some customers this week, and the topic of “how do you generate events?” comes up. Not how as in the dirty mechanics, but how when something is done manually today, getting that systematized. So, please bear with me on the following …
I was working with some customers this week, and the topic of “how do you generate events?” comes up. Not how as in the dirty mechanics, but how when something is done manually today, getting that systematized. So, please bear with me on the following …
A few weeks ago I was paging through an issue of Mother Jones and the article, “All Work and No Pay: The Great Speedup” caught my eye. The story discussed how more and more, managers are asking their employees to take on heavier workloads with longer hours without any incentives. What was even more striking […]
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