More on backbone and edge
How do we build the right support in our architectures for the balance between certainty and uncertainty? How do we decide what needs to go into backbone, edge, or somewhere in between? This is a follow-on to the themes in…
business
Enterprise Canvas and the Service Cycle
How do we make sense of a service, for service-review and service-design? How can we usefully partition the service-activities to help make sense of that service? And how do we link those activities to the various forms of value that…
On stakeholders
Who are our stakeholders? How do we identify our stakeholders? This one came up from the back-and-forth during my ‘Backbone and edge‘ presentation at the IASA UK Summit in London last week. One of the sections in the presentation was about stakeholders…
Scalability and uniqueness
What actually do we mean by ‘scalability’ in enterprise-architecture? What can and can’t we scale within the architecture, or the process of architecture itself? These questions came up for me in thinking about a comment by Dave Duggal to the previous…
At BPM Portugal 2013
Some quick notes on the BPM Portugal conference in Lisbon last week. It was international in the sense that there were a few ‘foreigners’ like me, who did their presentations in English, but otherwise most of the conference was in…
Outsourcing: Beyond cheap labour
Skills, best practice and business alignment mean outsourcing is here to stay (First published in ComputerworldUK) Is the IT offshoring trend we have seen over the last few decades now beginning to reverse whereby outsourcers and their customers are beginning … Continue reading →
“Who will lead us out of our uncertainty?”
“The world still reels from the fallout from the crisis of 2008 :: Who will lead us out of our uncertainty?” Those are the frame-captions for a cartoon-style advert that’s currently running on the Forbes website, for an upcoming conference…
Services, customers and citizens
If we provide a service that is a monopoly or natural-monopoly, how should we relate with those who use our services? What’s the most appropriate metaphor to use, to guide our decision-making? I’ve been thinking hard about this for quite…
The Interconnectedness of All Things
Cloud, SOA, Enterprise Mobility, Social Media/Enterprise/Business, The Internet of Things, Big Data (you name it) – each in its own way is part of an overall tendency. The general trend is for enterprises to become increasingly involved in increasingly broad ecosystems. … Continue reading →
Requisite-fuzziness
How should we respond to inherent-uncertainty in qualitative-requirements, for enterprise-architecture and the like? Yes, we can reduce every qualitative-requirement to some sort of metric, but is that always a wise thing to do? And if not, how can we tell whether…
The Project Business Model SWOT
This post is the sixth in a series of ten about real life experiences of using business model thinking as a foundation for planning and delivering change. Writing this post I’ve had the help of a true friend and admirable colleague (Eva Kammerfors) whom I’ve shared many of the referred to business model experiences with. […]
Metrics for qualitative requirements
Just how should we handle qualitative requirements in system-design and enterprise-architecture? Should we, for example, reframe them into quantitative terms, as metrics – because it’s a lot easier to keep track of ‘measurable things’? Over the past couple of days…