Aggregated enterprise architecture wisdom
The many automated “out of office” messages that return when I send emails each day are a sure sign that summer vacations are in full swing. Whether people are enjoying life unplugged or preparing for a seasonal destination, one topic seems to dominate thoughts and conversations: the leisure getaway. The conversation that occurs between friends […]
Episode 3 of this season of Architecture Corner is out (I made a guest appearance in episode 1, “Good at Innovation”). In this installment, Chris the CEO is having trouble with a new sin. What happens when the CEO envies the social media presence of his competitors and decides to buy some followers?
Long-time readers know that I have a rather varied set of interests and that I’ve got a “thing” for history, particularly military history. Knowing that, it shouldn’t come as a surprise that I was recently reading an article titled “Cyber is the fourth dimension of war” (ground, sea and air being the first three […]
My last post, “Defense Against the Dark Art of Disruption”, went into some detail about notable failures in customer-experience for 2016. This week, however, I ran across a counter-example (h/t to Tim Worstall) showing that a little social media awareness and a customer-centric culture can make magic: A baby products company is launching a special […]
Announced and rapidly withdrawn, Admiral’s proposed collaboration with Facebook was supposed to give drivers a discount on their car insurance premiums if their Facebook posts indicated the right kind of personality. According to some reports, the i…
Announced and rapidly withdrawn, Admiral’s proposed collaboration with Facebook was supposed to give drivers a discount on their car insurance premiums if their Facebook posts indicated the right kind of personality. According to some reports, the i…
Consider this Tweet for a moment. I’ll be coming back to it at the end. In my last post, I brought up Twitter’s rumored changes to the timeline feature as a poor example of customer awareness in connection with an attempt to innovate. The initial rumor set off a storm of protest that brought out […]
The Open Group, the vendor-neutral IT consortium, is hosting its next event in San Francisco January 25-28. The Open Group San Francisco 2016 will focus on how Enterprise Architecture is empowering companies to build better systems by architecting for digital … Continue reading →
By The Open Group This year marks the 20th anniversary of the first version of TOGAF®, an Open Group standard, and the publication of “The Boundaryless Organization,” a book that defined how companies should think about creating more open, flexible … Continue reading →
2014 was the year when digital became a significant priority for organisations, for the first time customers were becoming more advanced in the use of technologies and with this came a greater level of expectation. Customers (Including me) expected things in digital to be quicker, and just work. However most were left disappointed (including me) when Read More
Below is the transcript of The Open Group podcast exploring the challenges and ramifications of the Internet of Things, as machines and sensors collect vast amounts of data. Listen to the podcast. Dana Gardner: Hello, and welcome to a special … Continue reading →
Guest post by Adam Roumm It’s understandable why the healthcare industry has lagged behind in social media adoption. Healthcare organizations operate under an intense regulatory microscope. Executives are trained to resist sharing information with the public, unless they are forced to do so during a crisis. But, times are changing for three reasons: Regulators are issuing social media guidance Customers are pushing healthcare organizations to communicate via social media The power of peer-to-peer information sharing […]
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