“Enterprise Architecture As A Service” – What

In my previous blog, I described why “Enterprise Architecture As A Service” (EA As A Service) would be a good thing. Fundamentally because a properly implemented service delivery model would put the emphasis in more appropriate places:

– Production and use value versus EA as a deliverable
– Timely value along the way versus at the end
– Clear expectations versus vague promise
– Support and enablement versus ivory tower compliance

Organizational Design Needs Deep-Rooted Change

Every day, executives lean in and light up when we describe the virtues of operating with true customer obsession, vowing to make a change. …and then they return to their reality. The entrenched design of their companies’ organization holds them back. …

The Open Group to Hold Upcoming Event in Houston, Texas

The Open Group, the vendor-neutral technology standards consortium, is hosting its upcoming event in Houston, Texas, July 23 – 26, 2018. The Open Group Houston 2018 – Digital Transformation in the Energy Industry – will bring together vendors and end user organizations to discuss the development of standards-based and interoperable architecture, with a particular focus on technical and business issues for process automation.

Master the Art of Enterprise Architecture with the Game of Tetris

Are you a captain of the corporate ship leading it to sail towards new corporate milestones, to sustain through disruptive technology forces or to manoeuvre swiftly along uncharted business routes?

Then you must consider engaging an advisor who has mastered the game of Tetris to help you accelerate your journey towards desired goals, respond to and capitalise on technology disruptions, and navigate through your strategy map holistically. Yes! You have heard it right. Just for namesake, let’s call this master of Tetris ‘Enterprise Architect’.

Banking CX Is Stagnating

Customer experience leaders grow revenue faster than CX laggards, drive higher brand preference, and can charge more for their products. Based on a survey of more than 110,000 US adult customers in 2018, Forrester’s Customer Experience Index (CX Index™…

View the Development and Application of Architecture Method from the Evolution of The Open Group TOGAF Standard, Version 9.2

In April 2018, I had the privilege of attending The Open Group conference in London with the theme: The TOGAF® Standard in 2018. After seven years, we see the release of the latest version TOGAF Standard 9.2. As a member of the English translation team for the TOGAF Standard Version 9.1, I have learned the difference in the new version and had a lot of thoughts. On the one hand, many improvements in the new version are highly consistent with the knowledge and practical experience of the Aviation Industry Group in the field of architecture method. On the other hand, the active development and continuous improvement of the knowledge system reflect that the architecture method has huge demands and driving force at the practice level. There is still a big gap between Chinese and international applications in this respect. This article attempts to understand and share this updated version from the perspective of application. In addition, I hope that Chinese practitioners can get inspiration and confidence from these changes.

C/4HANA: SAP’s Industrialization Of Customer Engagement

SAP announced a new name, market position, and strategy for its customer engagement portfolio. Instead of a potpourri of products, SAP will now offer the quirkily named C/4HANA, which is comprised of SAP Marketing Cloud, SAP Commerce Cloud, SAP Service…

SAP Leonardo Is Growing Up

Here are a few thoughts from the SAP Leonardo Center launch in Singapore in early May. The good news: since we last reported on Leonardo, SAP is clearer about what Leonardo actually is, and has more mature messaging and interesting customer examples to…

All Brands Need A Full-Fledged Digital Commerce Strategy

The internet has enabled brands to sell more of their products to an ever-expanding universe of shoppers, but digital distribution has also added complexity to the relationship between brands and retailers and other channel partners. All brands need to…