Posts from 2017:
- The clash of big data and the cloud
- MIT CISR’s Top Ten Publications in 2017
- QUTE: Enterprise Space and Time
- Oliver Baier on architecture-practice
- Automated Tetris
- Lost In The Dark On Marketing Measurement? We’ll Show You The Light.
- Four Vendors Lead in The Forrester Wave: Enterprise Mobility Management, Q4 2017
- Derisking the AI Worker
- Derisking the AI Worker
- Agile Only ? No thanks ! Agile + DevOps, Please!
- Oracle Fn – Serverless for the Enterprise
- Understand your continuous deployment maturity
- The Equifax Breach Will Haunt Us In Years To Come
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 3A
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 3A
- Create your GDPR registers with BiZZdesign Enterprise Studio
- As CVS Goes Post-Digital, Walgreens Reverts to Pre-Digital
- Functional Programming Finally Goes Mainstream—Here’s What You Need To Know
- Healthcare Predictions 2018
- Application Landscape Views and SOA
- The Data Digest: Among Youth, Facebook Is Falling Behind
- Achieve Enterprise Social Intelligence (Despite Social Data Deficiencies)
- What keeps CEOs awake at night?
- US Data Management Platform Market To More Than Double In Five Years
- Target Buying Shipt Won’t Make Same-Day Delivery Any Easier
- Beyond TOGAF® Certification
- Net Neutrality Is Dead – Long Live Common Sense
- Agile Plus DevOps Is Slowly But Steadily Reaching Enterprise Scale
- Expert Systems
- Our New Differentiate With Digital Research Is Coming
- Business Strategy Is Digital, And Digital Is Business Strategy
- Join Our 2017 Search And Digital Marketing Survey
- Who Currently Offers The Best Online Banking Services in Europe?
- GDPR – Gaining accountability using Enterprise Architecture
- Shining The Spotlight On SAST; Some Vendors Flourish, Others Wither
- PraXtice Available for Xmas!
- 20-Year Predictions
- Wikipedia “Knows” more than it “Tells”
- What Chief Customer Officers Talk About Over Dinner
- A Digital Strategy Is A Prerequisite To Maximize The Return On Digital Investments
- Can Enterprise Architecture Save the World?
- Tools for change: Back to the basics
- Form Follows Function on SPaMCast 471
- The worst enterprise architecture anti-pattern of them all
- TV Industry: It’s Time For A Round of “Stop, Keep, Change”
- Retailers’ CX Slips In 2017
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 2
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 2
- The Forrester Wave: Digital Experience Service Providers, Q4 2017
- The Data Digest: The Holiday Email Invasion, No Personal Touch At the Holidays? How Cold!
- Is the CIO the solution to Digital?
- Case Study – Mentoring an EA Team at Vesta Corporation
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 1
- The Digital Future: Services Oriented Architecture and Mass Customization, Part 1
- Forrester Data Infographic: Who’s Driving AI Adoption In The Enterprise?
- Digital advertising and marketing under the GDPR: A question of How, not If.
- The success of our economy depends on companies we do not really understand (i)
- New Engagement Models Emerge For Custom Software Outsourcing
- New Security Architecture Practitioner’s Initiative
- Why Business Outcome Journey Maps are a useful technique for business architects
- The success of our economy depends on companies we do not really understand
- Consumer Good Unclear in CVS/Aetna Merger
- Consumer Good Unclear in CVS/Aetna Merger
- The Power Of Our Brand Energy Framework, Now In Your Hands
- The scope of Digital
- Twelve blog posts still relevant today
- The role of Enterprise Modelling in the evolution to Digital (i)
- The Smell of Data
- UK Retail Data Breaches
- The role of Enterprise Modelling in the evolution to Digital
- Selling Your Vision: What I Look For In A Briefing
- Two Minutes of Advice for B2B Marketers On Content Marketing Platforms
- The Four New Rules of Business
- The Four New Rules of Business
- Intelligence Makes Customer Service Operations Smarter, More Strategic
- How Can Australian Firms Win At CX In 2018?
- Australian Wealth Management Firms Must Accelerate Digital Transformation Or They Won’t Make The Cut
- Uber’s Uber Breach: A Stunning Failure In Corporate Governance And Culture
- Check Out: The Forrester Wave: Continuous Integration Tools, Q3 2017
- Enterprise Architektura conference, Prague
- McAfee acquires CSG / CASB vendor SkyHigh Networks – two years too late?
- Artificial Intelligence – Robotic Process Automation as an AI Stepping Stone
- It’s Go Time For CIOs
- Visiting London on 27-28 November 2017
- Cyber Monday PDF Discount: 20%
- Pax Technica – The Conference
- Customer Experience Index India 2017 Results
- Ready To Get Serious About Customer Obsession? Start By Benchmarking Against Peers
- AI Will Change Organizations From Within
- Private Cloud Platforms And Hosting Grow Faster Than Expected
- Royal Caribbean and EY Embark On A Digital Transformation To Put Cruising Back On The Grid
- Which Digital Agency Should You Use?
- Another Serious Player Is Entering The Data Governance 2.0 Market
- Executives Over Estimate DevOps Maturity
- Help Forrester benchmark the privacy-personalization paradox
- Inside Infosec Teams
- Predictions 2018: IoT Will Move From Experimentation To Business Scale
- Dear Indian Brand, Heads-up! Your Customer Experience Score Is En-route
- The New W3C Payments Request API Standard Means Better Web Checkout Experiences
- Lacking Smart Third-Party Risk Regulation, JP Morgan Chase, Bank of America, Wells Fargo, And American Express Create Company, TruSight
- 2017 Saw Record-Breaking Breaches – And There’s More Where That Came From In 2018
- The People Problem
- How to build an Adaptive Enterprise?
- Predictions 2018: Customer-Obsessed, Data-Driven Retailers Will Thrive In 2018
- 5 Steps to Create Winning Enterprise Integration Strategy in the Digital Era
- Survey – EA Training
- Data Engineers Will Be More Important Than Data Scientists
- Allocate Your Marketing Dollars More Efficiently
- Mapping the EA Ecosystem
- Gartner’s predictions for next year and beyond (ii)
- Answer for “An #ArchiMate Quiz Question”
- Gartner’s predictions for next year and beyond (i)
- Why The Right Web Analytics Platform Is (Even More) Business Critical
- Predictions 2018: The Crisis Of Trust And How Smart Brands Will Shape CX In Response
- Predictions 2018: Digital Strategy Reaches The Heartwood Of The Business
- Web Summit 2017 Points Toward A More Reflective Tech Crowd
- Gartner’s predictions for next year and beyond
- Go Ahead, Freak Out About Snap’s Earnings- For The Right Reasons
- TIP of the Iceberg: Research Announcement on Threat Intel Platforms
- Predictions 2018: AI Hard Fact – Treat It Like A Plug-And-Play Panacea and Fail
- Going Digital – Perspectives, Techniques & Tools
- Predictions 2018: Blended AI Will Disrupt Your Customer Service And Sales Strategy
- Predictions 2018: The Blockchain Revolution Will Have To Wait A Little Longer
- Predictions 2018: Automation Will Alter The Global Workforce
- Give Your Customers A Present This Year: The Gift Of Customer Acknowledgement
- The Open Group China September 2017 – Event Highlights
- The Community Business Model Helps Drive Successful Customer Engagement
- Simplifying insight, designing change – a masterclass in transformation
- IT4IT in no time at all (i)
- Abandoning Change for Change’s Sake
- Predictions 2018: Who Will Win And Who Will Lose Across The Media Landscape
- Predictions 2018: The Year Of Breakout Marketers, And Those They Leave Behind
- Predictions 2018: Mobile Evolves Into The Digital Experience Conductor
- Predictions 2018: New Technologies Propel Software Development
- IT4IT in no time at all
- Intentions, Actions and Business Outcomes
- Form Follows Function on SPaMCast 467
- Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere
- Global Mining Standards and Guideline Group (GMSG) – Johannesburg Workshop
- Gartner’s event driven business strategy, the “secret sauce” for success in the digital era (i)
- Framing Decisions in Business
- The Channel Software Stack – A Comprehensive (And Critical) Look At The Future Of The Industry
- Predictions 2018: Visionary CMOs Will Focus On Growth And Customer-Obsession
- Predictions 2018: CIOs Will Lead Organizations To Say Farewell To The Chief Digital Officer
- Predictions 2018: A Year Of Reckoning
- Three Emotional Territories That Winning Brands Get Right
- Assess Your Innovation Capability Maturity
- Gartner’s event driven business strategy, the “secret sauce…”
- The Enterprise Modelling we need
- Enterprise Modelling in a few steps
- Everything you wanted to know about SAP Leonardo but were afraid to ask
- Enterprise Modelling in a few posters (iv)
- The Open Group Amsterdam 2017 – Event Highlights
- From Darling To Workhorse: Programmatic’s Growing Pains And What Comes Next
- Enterprise Architecture Courses Online
- Be Serious About Employee Experience, Or Don’t Bother
- AI APIs – Dead Simple AI
- Rip Van Winkle and the Speed of Change of the Oracle Cloud Platform
- A Lesson from the Bruce Springsteen/Richard Thaler School of Marketing
- Introducing The 2017 Search Marketing Agencies Wave
- Five Reasons Retailers Need to Invest In People
- Enterprise Modelling in a few posters (i)
- Viner Journey novel – first draft
- Enterprise Modelling in a few posters (i)
- Forrester Releases First of Its Kind Industry Wave Focused on Retailers’ Mobile Websites
- Enterprise Modelling in a few posters
- API First – A Strategic Business Architecture
- The European DMP Landscape: Niche and local platforms offer competitive solutions for European marketers
- Business Continuity Pros And Influencers – We Need Your Help
- VPEC-T Wins Fans In Advertising
- Evolve Your Bank’s Organizational Structure To Promote Digital Maturity
- How To Prepare For AR, VR, And Next Generation Experiences
- Why adding a value stream element to ArchiMate® is key?
- Found In Design at the London EACBPM Conference
- How do your customers search and find?
- The Top Technology Trends To Watch: 2018-2020
- CX Europe 2017: Breakaway Customer Experience
- Microsoft Is Making Good On Security Promises With Windows 10, But You May Not Be Maximizing Its Potential
- Selecting an Emerging Technology? Let Forrester Help You With Our New Technology Portfolio
- Smart Speakers Are Gradually Accelerating The Adoption Of Smart Home Devices
- Digital Services In Transition: Tech Services Acquisitions In 2017
- What Could Next-Gen Financial Coaching Look Like?
- Empathy And Disruption: Partnering Together For A Better Brand Experience
- Insights-Driven Businesses Have Different DNA
- Powerful Analysis Techniques (7) – Risk, Security & Compliance Analyses
- New Data: How CX Improvements Drive Business Growth For 17 Industries
- Artificial Intelligence Needs Real Empathy To Succeed In CX
- What’s It Take To Make ABM Succeed? Customer Obsession!
- CEO Conviction In CX – Why You Overestimate It And How To Get It at CX Europe 2017
- Debunking the US Tech Talent Shortage
- CDOs Drive Change, Build Trust, And Foster Insights-Driven Organizations
- CXEurope 2017: Introducing the Values Based Customer
- 2018: The Year Of Enterprise DevOps
- Sharing Sunday with the easy riders
- Why Bother with a Conceptual Reference Model?
- Why Bother with a Conceptual Reference Model?
- Digital Transformation at Amsterdam’s Schiphol Airport: A Conversation with Aaldert Hofman
- The View From Backstage: How We Helped Get Customer Obsession Working For You At Forrester’s B2B Marketing Forum In Austin
- On gamification
- The US Banking Customer Experience Index, 2017
- The Future of Enterprise Architecture Training – invitation to respond to a survey
- Basic Infrastructure Automation is a No-Brainer – Why Aren’t You Doing It?
- The Healthcare Information Infrastructure Business Case
- The Healthcare Information Infrastructure Business Case
- An Architecture for a Customer-Centric Healthcare Information Infrastructure
- An Architecture for a Customer-Centric Healthcare Information Infrastructure
- Help Wanted: Data Innovation For The Data Economy
- The Open Group FACE™ Consortium Momentum Continues with NAVAIR TIM Event
- Learn About The Power Of Live Video With Experts From Experian, Procore, and Performics – Forrester Panel Webinar
- Strategy Execution Lifecycle Assessment and Recommendations
- Vendor Landscape: Enterprise Marketing Software Suites In Asia Pacific
- How To Make Smarter MarTech Investments
- Your Customers Want Intelligent Agents But You Must Win Trust With Security
- Using the ArchiMate® Standard to Streamline Internal Processes: A Conversation with Lourens Riemens
- Global Tech Market Will Grow By 4% In 2018, Reaching $3 Trillion
- Emotion and the B2B brand experience
- Mobile-First Is Not Enough
- Productive Paradoxes in Projects
- Form Follows Function on SPaMCast 463
- Check Out New Forr Wave Of Leading Data Resiliency Solutions
- To improve Company Boards’ digital decision making, do (i)
- An #ArchiMate Quiz Question
- How I use Evernote, Part 3 – Classification and Wishlist
- How to improve Company Boards’ technology driven decision making
- The Digital and the CIO
- Forrester.com Experienced A Cybersecurity Incident
- Video Platform Convergence Will Benefit Your Customers And Employees
- Join Our 2017 Global Mobile Executive Survey
- It’s Beginning To Look A Lot Like A Digital Holiday Season
- A New Age For Smart Cities: Q&A
- Review-interview on ‘Changes’
- The Preparation of the Enterprise for the Digital Transformation (ii)
- Watch Out Translators, Google Wants Your Job!
- Q&A: Digital Experience Platform Wave 2017
- OTT Won’t Replace Traditional TV — The Two Will Get Married And Have Babies
- In A Brave New World Of Viewing, Consumers Need A New TV Guide
- The Open Group October Event To Take Place in Amsterdam
- Google Signals Strong Commitment To Consumer Experiences With New Devices Launched
- Google Signals Strong Commitment To Consumer Experiences With New Devices Launched
- Human + Machine: The Robot Revolution Requires Human Design
- CSI: Your Network – Reconstructing the Breach
- The Preparation of the Enterprise for the Digital Transformation (i)
- The US Health Insurance Customer Experience Index, 2017
- Office Depot Acquires CompuCom — Is The Third Time The Charm For Retail Diving Into IT Services?
- The Preparation of the Enterprise for the Digital Transformation
- Human + Machine: Forrester’s CXSF Forum, 10/19 – 10/20
- Digital Influence Drives Online Non-Life Insurance Sales In Europe
- Highly Regulated Industries Can Move to the Cloud
- The Digital enables us today to outsource the Digital problem (i)
- Another Mobile Feature Banks Should Offer: Subscription Management
- Inbound 2017: Bringing Sexy Back With Attention On The Individual!
- It’s Time B2B Marketing Hits The Restart On Social Media
- SMB Commerce Platforms Are Now A $1 Billion Market
- Digital Studios Pave The Way Toward Service Innovation
- The Digital enables us today to outsource the Digital problem
- The bucket list – Status report, September 2017
- September Song
- Drive Creativity And CX Innovation With Employee Empathy
- Luxury Brands Must Act Or Be Digitally Disenfranchised From Savvy Luxury Consumers
- Enterprise Architecture – Why You Should Think About the Enterprise Continuum!
- Half Of Online Retail Spending Came From Marketplaces In 2016
- Stop The MarTech Madness!
- Mastering #ArchiMate Edition III hardcover is in production
- Voice Search Will Eventually Revolutionize Search Marketing
- Leading Brands Tap New Enablement Tools
- The US Customer Experience Index For 2017: CX Quality Worsened
- The role of Views in Enterprise Architecture
- The Data Digest: As Social Media Usage Grows, So Do Brand Woes
- Engagement Costs Aren’t Being Tamed: What Customer Service Should Do
- Go The Distance With Your Marketing – Understand Why Customers Use Social Media
- Enterprise Architecture is an MBA subject
- Benchmark Yourself Then Find The Help You Need
- Use AI-augmented Speech Analytics To Drive Growth And The Customer Experience
- SAP Buys CIAM Vendor Gigya
- Happy CX Day – The Future Of CX – At Forrester’s HQ in Cambridge
- We Are Defining KPIs For DevOps And Need Your Help!
- The B2B Breach Trifecta: Equifax, SEC, and Deloitte
- Regulating Platforms
- Is EA going anywhere? To evolve EA needs to (i)
- Book Review: Changes – a business novel by Tom Graves
- Hybrid By Design Vs. Hybrid By Accident
- Is EA going anywhere?
- The method to model your system, FFLV-GODS (ii)
- The method to model your system (i)
- Smartphones are dead. Long live smartphones!
- The 2017 Enterprise Architecture Awards
- The Data Digest: eCommerce May Be The Only Way To Challenge The Google/Facebook Duopoly
- VR and AR Offer Innovative Solutions For Real B2B Marketing Problems
- Forrester’s B2B Marketing Forum Reinforces The Concept Of “Customer As Compass” (And Covers What To Do About It)
- Thinking of hiring a product manager? Read this first.
- Forrester Gathers Experts Across Disciplines To Tackle Europe’s Most Pressing Privacy, Security, and Trust Challenges
- HoriZZon: How to bring your EA practice to the next level with our new portal
- Amazon And Flipkart Are Expected to Record $1.2-$1.5 Billion In Sales In India’s Coming Festive Sales
- New Forrester Waves Assess Customer Journey Analytics Platforms
- If your Business Architecture framework does not return results follow this
- Why Enterprise Architecture is not delivering today
- Open Badges from The Open Group
- The Allure of Small
- Why The Convergence Of Adtech And Martech Matters
- Marketers In Asia Pacific: What Are Your Top Martech Challenges?
- A Random Walk Through Ikea With James McQuivey
- Apple 10th Anniversary Of The iPhone – What’s Next?
- Metrics That Matter Still Matter in ABM, Because – Why Wouldn’t They?
- Business Architecture is Here to Stay. Here’s One Example Why.
- The Quest For The Holy Grail Of Team Messaging Apps: Finding Your Perfect Solution
- Continuous Delivery and Release Automation – Critical To DevOps Success
- Form Follows Function on SPaMCast 459
- Meet me at the ArchiMate User Group Meeting on Wednesday Oct 25, 2017
- Equifax Does More Than Credit Scores
- Forrester’s Privacy And Security Forum Brings Diverse Experts To Devious Challenges
- Cover Your aaS Renewal Discussions
- Enterprise Architecture is Not THE Answer – It is Part of the Answer
- Data Commercializers Do It Differently: It’s Best To Be Prepared
- Powerful Analysis Techniques (6) – Financial Analysis
- CDOs, CAOs (or Equivalent), We Want You!
- Does ABM Drive Results For Your Business?
- The Global Digital Marketing Gap
- The Advisory Board Acquisition Signals The Rise Of Integrated Networks
- CXDC 2017: Navigating the Uncertain Future of Federal Digital Engagement
- Amazon Blends Digital and Physical Experiences At Their New Book Store
- Len Fehskens – In Memoriam
- The 12 IT practices CIO says you should not use: Agile, Offshore, Interruptions (iv)
- The 12 IT practices CIO says you should not use: Juggle projects, Say Yes or No… (iv)
- Configuration Management and the CMDB: An Updated Take
- New Forrester Wave Finds That Midmarket Companies Want Enterprise Features At A Small Business Price
- Announcing Forrester’s 2017 B2B Commerce Suites For Midsize Organizations
- The Pressure From Values-Driven Consumers Continues To Build
- Shall Miss You John and Len
- EA-based Assessment of Organizational Readiness for US 2020 Census
- Enterprise Architecture Foundation – 50% off in September
- The Canada Customer Experience Index For 2017: Losses Across The Board
- ArchiMate® Specification Update and ArchiMate Day 2017
- The Forrester Wave™: Continuous Testing Service Providers, Q3 2017
- Enterprise Architecture isn’t optional – YouTube video
- The case for strong leadership in agile teams
- Are Your Partner Channels Still Relevant? Invitation To Forrester’s B2B Forum
- The Data Digest: Instagram And Snapchat Have Room For More Ads, According To Forrester Data’s US Youth Survey
- Conducting an Architectural Risk Assessment — Step 1
- Conducting an Architectural Risk Assessment — Step 1
- Accenture Joins The Apple Enterprise Train
- Home(coming) – a project in the making
- Powerful Analysis Techniques (5) – Business and Technical Value Analysis
- Conducting an Architectural Risk Assessment — Step 1
- The Fractured Banking Model: Embrace Change Or Fight It?
- Discounts for eligible users for Mastering #Archimate Edition III have been sent
- The 12 IT practices CIO says you should not use: ROI, Charter IT, Sponsors, Cloud (iii)
- The 12 IT practices CIO says you should not use: Stories, Charge-backs (ii)
- The Free Upgrade to Mastering #ArchiMate III has been sent out to eligible readers
- Sale of Mastering #ArchiMate II disabled
- Endpoint Security Solutions Offer A First Line Of Defense Against Cyberthreats
- Walmart and Google’s Voice-Assisted Commerce Partnership Highlight the Next Big Disrupter in Retail
- Issues Necessitate Change – Evolution of Enterprise Architecture
- If you don’t control your Enterprise Debt™, it will control you…! (Part 2)
- AI-Fueled Customer Service Delivers Real Results
- Release Velocity Is Abysmal And Needs Continuous Deployment
- On innovation, foundations, scaffolding and Portakabins
- Mastering #ArchiMate Edition III is done
- Make Each Route The Best Path For Buyers
- Blockchain Fever: The Potential And Challenges Of Blockchain Technology
- Insulation Challenge of Transformation
- Brand 2020: Act 3. Redemption
- Customer Trust And Loyalty Determine Success On The Dark Web, Too
- The Ways And Means Of B2B Buyer Journey Maps: We’re Going Deep at Forrester’s B2B Forum
- You Deserve What You Tolerate…
- Are You A Customer-Obsessed B2B Marketer? A Sneak Peek Of Our Forum
- The Data Digest: Understand Emotion To Drive Technology Engagement
- Make The Case That CX Transformation Is Both Important And Urgent
- Academic Collaboration Fuels Innovation, And Identifies Talent
- Digital Disruption, Delivery and Differentiation in Fast Food
- Digital Disruption, Delivery and Differentiation in Fast Food
- US Ruling Creates A Privacy Nightmare For US Cloud Providers Overseas
- Madtech Convergence Is Ongoing – With Or Without You
- If you don’t control your Enterprise Debt™, it will control you…!
- Do You Want To Be A Channel Chief?
- Powerful Analysis Techniques (4) – Lifecycle Analysis
- Reach, Richness, Agility and Assurance
- Reach, Richness, Agility and Assurance
- A Customer-Led Approach Is Fundamental To The Integration Of Worldpay And Vantiv
- How Should Insurers Unleash Their Digital Businesses? By Mastering The Digital Basics
- Open SIPMath™ Standard for Managing Unpredictable Risks
- Architectural Thinking
- The bucket-list – Patreon launch
- Systems Thinking Complicates Things
- The Decline Of Consumer Trust And What To Do About It
- Brand 2020: Act 2. Soul-Searching
- An inventory, sorted
- A look into the 12 IT best practices you should or should not use
- How to change the balance between Deep versus Shallow work (iii)
- Deep Work is not encouraged in the enterprise today (ii)
- Back To the Future: The Benefits Of TV Advertising
- Top H1 2017 B2B Marketing Blogs — Opening A Window Into Your World
- European Tech Market Will Continue To Grow Slowly At Around 2% in Euros
- Road Trippin’
- ArchiMate 3.0.1
- Deep and Shallow work compete for the skilled worker time (i)
- Move Big Data To The Public Cloud With An Insight PaaS
- New Enterprise “Cloud” Integration Approach in Banking
- Deep versus Shallow work
- Brand 2020: A Manifesto In Three Acts – Act I. Crisis
- The Battle For Talent
- Form Follows Function on SPaMCast 454
- Powerful Analysis Techniques (3) – Process Analysis
- The bucket-list – some home-truths
- Mobile Self-Checkout Success Depends On Bridging The Loss Prevention Gap
- When ‘collaboration’ slows down your work
- Writing Code In Fly-over Country
- For Digital, discover, streamline and render agile the enterprise before addressing cultural issues (i)
- Microservices or Monoliths – Fences and Neighbors
- Enterprise Service Management Drives Engagement
- Culture, a barrier to Digital
- Get up and dance!
- Cyber Disruption, State Government and the Constitution: A Conversation with Eric Sweden
- Case Study: How To Improve Your Chatbot’s Chance Of Success
- Applying Artificial Intelligence And Robotics To The Customer Journey
- Want Recurring Customer Relationships? Choose The Right Billing Platform
- Still here, still busy
- Powerful Analysis Techniques (2) – Dependency Analysis
- When is an architect an architect?
- What Are Other I&O Folks Asking Us
- The Bioingine.com :- “HDN = Semantic Knowledge + General Graph + Probability = Best Decision Making”
- Free Online Course on Architectural Thinking
- Amazon’s Singapore Launch Signals the End of Digital Complacency in Southeast Asia
- AI Will Fundamentally Transform Customer Service
- Digital Store Technologies Take the Stage For Both Customer and Associate Experience.
- Canadian Tech Market Will Perk Up In 2017 And 2018, But Still Lags Behind US Tech Market Growth Rates
- The Data Digest: Empowered Customers Paint Their Own Future
- The Open Group Ottawa 2017 – Event Highlights
- What Makes a Monolith Monolithic?
- Three Key Questions And Answers About How To Make Digital Transformation Go Right
- Recent Open FAIR™ Standards & Publication Activity
- Progress At The White House: A TBM In Every Pot
- Google Keeps Chuggin’ Along
- Unlock The Business Value Of Data Science, AI, And Advanced Analytics
- Visible Light Communication: The Location Intelligence Backbone For Real-World Experience Delivery
- Interruptions To The Advertising Market
- The Road To Customer Obsession Is Paved With Good (Data) Intentions: New Report And Webinar
- Black Hat Buzzword Bingo 2017
- Knowledge Creation and the Four Great Cultural Transformations of Humanity
- Knowledge Creation and the Four Great Cultural Transformations of Humanity
- Knowledge Creation and the Four Great Cultural Transformations of Humanity
- Applying Our Research To Black Hat 2017
- Global TOGAF® 9 Certification Exceeds 70,000 in 134 Countries
- Lost in translation
- 2004 to 2017 Convergence of Big Data, Machine Learning, Semantic Web, Graph Analytics, High Performance Computing – All These and Yet Big Data Analytics Sucks
- Does Your Channel Run In A Silo?
- Get Ready For The Self-Driving Economy
- And the Duoploy Strikes Again
- 7 Powerful Analysis Techniques to Get More Business Value from Your Models
- The new brand framework: how emotions fuel your brand energy
- Organizations as Systems – Kurosawa, Clausewitz, and Chess
- EA Conference in London October 2017
- Navigating Revolutions – Book By Book
- Navigating Revolutions – Book By Book
- 2017_Q3_EMEA_Event_M&S_hub
- 2017_Q3_EMEA_Event_M&S_Frankfurt
- On the Nature of Platforms
- On the Nature of Platforms
- Introducing Forrester’s New Brand Energy Framework – Emotions Fuel Your Brand’s Energy
- 2017_Q3_EMEA_Event_M&S_Amsterdam
- An Interview: Lily Varon And The E-commerce Brasil Org On – you guessed it – eCommerce In Brazil
- On digital maturity, research from Sloan MIT and Deloitte (i)
- Register interest – Digital Financial Services Summit Singapore 2017
- Live and on-demand webinars
- Minimum Viable Product (MVP) is like TNT
- The Wonder of Poohsticks
- Could we switch the algorithms off?
- Could we switch the algorithms off?
- On digital maturity, research from Sloan MIT and Deloitte
- The Idea of Showrooming
- Proposed Enterprise Architecture Solutions for Industry 4.0 Manufacturing
- Management, Simple and Wrong – Semantics, Systems, and Self-Correction
- IBM Jumps Into RPA Market With Automation Anywhere – Perhaps A Turn To More Practical Challenges
- Amazon Product Content: A New Space Race?
- The Data Digest: Social Media And The Summer Getaway
- IBM Jumps Into RPA Market With Automation Anywhere — Perhaps A Turn To More Practical Challenges
- Defining Operations
- An Architecture for Creating an Ultra-secure Network and Datastore
- An Architecture for Creating an Ultra-secure Network and Datastore
- An Architecture for Creating an Ultra-secure Network and Datastore
- Datamining against Healthcare Waste – $1.6 Trillion
- Rumors Of VMware’s Demise Are Greatly Exaggerated
- Venturing Into ABM? What You Should Be Asking
- Catalysing One Nation, One Government with ‘IndEA’
- Vendavo’s Acquisition of Endeavor Commerce Highlights A Shift In The CPQ Market
- Form Follows Function on SPaMCast 450
- Who are the few happy beneficiaries of EA though (i)
- Hidden operations
- DevOps: From Unicorns To Mainstream
- Why are neither the customers of EA nor the architects happy
- Evidence-based architecture?
- What is an Enterprise Architecture good for, a reminder
- Navigate The Kubernetes Ecosystem
- The New Enterprise “Business” Integration Approach in Banking
- On business-architecture and enterprise-architecture – why this matters
- Business Process Architecture, is it an architecture though?
- What a Business Architect is and is not (ii)
- On business-architecture and enterprise-architecture – more detail
- Architecture Corner: We win, they lose – Seven Deadly Sins of IT
- On business-architecture and enterprise-architecture
- What a Business Architect is and is not (i)
- Comparability
- Will you participate in EA Summer School at the IT University of Copenhagen?
- Event-Driven Architecture
- What a Business Architect is and is not
- The CIO vs the Chief Enterprise Architect (CEA) and Chief Digital Officer (CFO) (v)
- A Decision Architecture Whitepaper – Part 2
- Rhyme or Reason – The Logic of Netflix
- Does the ten thousand hour rule apply to Enterprise Architects?
- Enduring Misconceptions about Architecture – Part 2
- Recent Posts: Thingking, Sketching and Curse Lifting
- Architecture Corner: We are special – Seven Deadly Sins of IT
- Aim too be meek, not strong
- Digital Disruption and Consumer Trust – Resolving the Challenge of GDPR
- PICNIC
- The bucket-list – a keyword-schema
- The bucket-list – changing direction
- A Decision Architecture Whitepaper – Part 1
- On funds received
- At IASA Ireland 2017
- The Present and Future of the ArchiMate® Language – Part 2
- What’s This Blog About?
- Pattern: Invisible Requirements
- A Story of Values and Trust in Criminal Justice
- How I use Evernote, Part 2 – Kanban Boards
- A Q&A with Thomas Magedanz – 5G Technologies and Smart Cities
- BPMN Board Game Prototype
- Architecture Corner: No Money – Lights Out! – Seven Deadly Sins of IT
- The vital problem of a problem domain
- How I use Evernote, Part 1 – Note Creation
- Challenges of Project Management on an EA-Driven Solution : A Blog Series
- Enduring Misconceptions about Architecture – Part 1
- The Chief Enterprise Architect (CEA) role replaces the CIO (iv)
- Holistic Architecture – Keeping the Gears Turning
- The CIO evolves towards the Chief Enterprise Architect (CEA) role (iii)
- Hortonworks Eats IBM..And Loves It
- Linear Thinking in EA
- The transition to Shadow IT and the Cloud (ii)
- The IT issue and the Cloud solution (i)
- Why Open Source Is Really Disrupting Enterprise Software
- Architecture Corner: One Method Rules – Seven Deadly Sins of IT
- Form Follows Function on SPaMCast 446
- The importance of cognitive dissonance with architects
- The CIO in the Cloud era
- Trash or Treasure – What’s Your Legacy?
- Survey on EA Maturity and quality of IT investment decisions
- test
- Managing the fundamental interconnectedness of things with Enterprise Architecture
- An Enterprise Modelling and Strategy Planning approach
- The Present and Future of the ArchiMate® Language – Part 1
- Architecture Views & Layers of Abstraction and Details: How much is too much?
- How organizations model their acquisition and divestiture – a real life example
- The first 100 days
- SOA Enable Technology Neutral
- Operating Models Must Evolve To Address RPA Gaps
- Architecture Corner: Fame on Social Media – Seven Deadly Sins of IT
- Documentation Trivializes Everything
- Here it comes again, a new definition for Business Architecture (ii)
- Guessing makes the difference
- Yet another definition for Business Architecture (i)
- Leveraging Enterprise Architecture for Startup Organizations
- Technical vs. solution vs. enterprise architecture: a matter of scale
- Yet another definition for Business Architecture
- How enterprise models contribute to successfully completing a merger, acquisition or divestiture
- RPA and the Future of Work, Dystopian Views
- Architecture Corner: New Technology – Seven Deadly Sins of IT
- 5 Steps to Connect EA to Strategy (a Very Short Summary!)
- 5 Steps to Connect EA to Strategy (a Very Short Summary!)
- Innovation, Intention, Planning and Execution
- 5 Steps to Connect EA to Strategy (a Very Short Summary!)
- The Cloud Architect role (ii)
- 50 years ago Richard Montague invented his grammar that first enabled IT architecture first possible
- EA = Enterprise Agility
- New book: ‘Changes – a business novel’
- Why More Industries are Turning to Open Standards
- For Free
- The Cloud Architect role (i)
- Architecture Corner: Good at innovation – Seven Deadly Sins of IT
- Know Your Personality
- Layers of Abstraction
- The Cloud Architect role
- Sheep, Geese, Humans and Worldviews
- Form Follows Function on SPaMCast 442
- Dependency area
- Sheep
- My Master’s project and papers. On Walking, Music and Sustainability
- Do We Still Worship The Knowledge Pyramid?
- Enterprise Architecture has to go down to the level of detail stakeholders need (i)
- Why You Are Getting Disrupted
- Enterprise Architecture has to go down to the level of detail stakeholders need
- Customer preference
- Where is the vision and the good decisions supporting it?
- The Value of Architecture, Reference Architecture and Architecture Framework (i)
- This is not a project
- The Price of Everything
- The Value of Architecture, Reference Architecture and Architecture Framework
- Lean Start-up Or Design Thinking (i)
- Experts Sketch
- Kanban & Agility
- How does the API-economy differ from the SOA approach of the past? An ArchiMate answer.
- Lean Start-up or Design Thinking
- EA and Agile do muddy the waters of Digital Transformation (ii)
- May Day, and a mayday for our world
- Innovation in Inner Space
- Mobile Apps is no trend
- Lawrence Wilkes
- The bucket-list – funding the work
- Enterprise Architecture and Scenario Planning
- Enterprise Architecture and Scenario Planning
- Kanban and Kaizen in Knowledge Work
- The Open Group Berlin 2017 – Event Highlights
- A Whole New World
- Found In Design On Tour
- Found In Design On Tour
- Uber’s Self-Defeat Device
- Stopping Accidental Technical Debt
- Agile holds back the Digital Transformation (i)
- Agile in BPM
- Classifying Approaches to Enterprise Architecture Governance
- Classifying Approaches to Enterprise Architecture Governance
- Enterprise Architecture and Agile do muddy the waters of Digital Transformation
- Feedback from Found In Design on tour in Hong Kong
- The Seventy Million Dollar Question
- Should Security Architecture remain separate from other Architecture disciplines?
- Should Security Architecture remain separate from other Architecture disciplines?
- How to Design a Target Operating Model – Part 2
- Designing the Agile Organisation
- Pride, Prejudice, and Professionalism in the Business of IT
- Why Smart Cities Need Open Standards: A Conversation with Kary Främling
- Form Follows Function on SPaMCast 438
- Cut and Paste Enterprise Architecture
- Cut and Paste Enterprise Architecture
- QA void professions
- Uber….Pepsi….The Ringling Brothers Circus….. Our Values based analysis…
- Making friends in the legal department…
- Making friends in the legal department…
- Silly Goose
- Enterprise Architecture: Improving IT communication
- Enterprise Architecture: Improving IT communication
- Disruptive Decency
- Understanding the Value of the Geological Database
- Lessons from Critical Making: Thingking
- Revisiting Defense in Depth…
- Revisiting Defense in Depth…
- Digital death
- Announcement: FromHereOn, It’s Different
- Creative Tension in the White House
- Creative Tension in the White House
- FromHereOn, the Future of Enterprise Architecture
- Another Update on Deconfliction
- Gartner predicts that Business Architecture will focus on Digital Platforms (i)
- Enterprise Architecture: Why aren’t more organizations moving from good to great?
- Enterprise Architecture: Why aren’t more organizations moving from good to great?
- Gartner predicts that EA business architecture will focus on Digital platforms
- Architecture principles, are they any good? (i)
- Architecture principles, are they any good?
- You can’t always get what you want…
- Enterprise Architecture and Lean Thinking: Part One
- Enterprise Architecture and Lean Thinking: Part One
- Dialog versus Discussion
- Dialog versus Discussion
- Open Group’s debate on architecture reuse (i)
- Looking for Case Studies on Polyglotism
- What is the Role of the Business Architect?
- So, It’s Not That Easy
- Open Group’s debate on architecture reuse
- All your boards are belong to us
- All your boards are belong to us
- Can Document Review Inquiry help improve Enterprise Architecture Outcomes?
- On McKinsey’s Two Speed IT Architecture and Digital Business Model (vi)
- Scope is a measurement of Pain
- Linear Thought
- Linear Thought
- On McKinsey’s Two Speed IT Architecture Digital Blocks… (v)
- Power Switch Conference
- Microservices, Monoliths, and Modularity
- Make Enterprise Architecture Great Again!
- Hello world!
- Right to Repair
- Square Pegs, Round Holes, and Silver Bullets
- The Open Group to Hold April Event in Berlin
- All Because of Change
- Teams that train together, win together.
- Alternative truth for architects
- On McKinsey’s Digital Business Model… (iv)
- Google Drives Into The Business Content Services Segment of ECM
- When One System Fails Another
- Failure to fail learning from failure
- A change
- Found In Design unBook
- Found In Design unBook
- From Dodgy Data to Dodgy Policy – Mrs May’s Immigration Targets
- [GUEST BLOG] How to design a Target Operating Model that delivers tangible outcomes
- A Tale of Two Tweets
- On McKinsey’s Two Speeds of Development… (iii)
- Information Obesity – keynote now on YouTube
- 3 myths about information and IT
- Parenthesis
- Foundation Principles of Kanban
- Enterprise Architecture Video Most Viewed on YouTube
- Scaled Agile Framework
- Uber and the Cost of a Culture of Corruption
- What is Enterprise Agility
- On McKinsey’s Two Speed IT Architecture… (ii)
- Inspector Sands to Platform Nine and Three Quarters
- The bucket-list – next steps
- On McKinsey’s Two Speed IT Architecture and Digital Business Models (i)
- On McKinsey’s Two Speed IT Architecture and Digital Business Models
- Regulating Software Development
- The power of giving up
- The evaluation of EA performance (i)
- Uber’s Defeat Device and Denial of Service
- The evaluation of EA performance
- The Problem with Processes: The Reprise – FiD post
- The Problem with Processes: The Reprise – FiD post
- The Problem with Processes: The Reprise
- The transformation to the virtual cloud enterprise, principles
- The transformation to the virtual cloud enterprise, steps (i)
- Mapping Flow using Visualization
- Smart Apps for the Enterprise – Mendix World 2016 keynote
- The transformation to the virtual cloud enterprise, steps
- DevOps and Kanban
- Decision-Making Models
- Decision-Making Models
- The Cloud Is Disrupting Hadoop
- Fear of Failure, Fear and Failure
- Establishing and Maturing a Business Architecture Practice
- Should ‘GOODNESS” replace the word “GOVERNANCE”?
- Should ‘GOODNESS” replace the word “GOVERNANCE”?
- Enterprise Agility
- The Open Group TOGAF® User Group Meeting Summary
- Are You Ready for the GDPR? The Test Results
- National Decision Model and Lessons Learned
- National Decision Model and Lessons Learned
- Regis Sets Course on a 5-year IT Strategy
- Emergence: Babies and Bathwater, Plans and Planning
- ANNOUNCEMENT – EA Learning Launches new Operating Model Design course
- Supporting the CIO – Changes, Challenges and the role of Business Architecture
- Quantum Psycholosography
- 5Di – Our Operating Model
- 5Di – Our Operating Model
- Consolidations in Data Governance Tooling Are Emphasizing DG importance for future Data Usages
- Go-to People Considered Harmful
- change of writing venue
- The bucket-list – a clarification
- The 2017 Enterprise Architecture Awards: Driving The Customer-obsessed Digital Business
- The bucket-list
- The life force robing nature of deadwood
- Agile & Architecture
- A post-rights era?
- Agile, Lean and Kanban
- First Trial of the VPEC-T Navigation Map
- First Trial of the VPEC-T Navigation Map
- Key Benefits of Lean Kanban
- Regis College Launches Comprehensive IT Strategy
- Improving Flow
- This Is Winter Too, (This is Nature Too)
- Pioneers
- Systems of Social Systems and the Software Systems They Create
- A post-jobs era?
- In a room full of competent business professionals, what makes you stand out?
- Do One Thing and Do It Well
- WTF is a Dyslexic Polymath?
- WTF is a Dyslexic Polymath?
- The Business Architect’s Toolbox: Information Mapping
- The transformation to the virtual cloud Enterprise (ii)
- Form Follows Function on SPaMCast 430
- The new European data protection regulation– are you prepared?
- The new European data protection regulation– are you prepared?
- Preparing the up and coming virtual cloud Enterprise
- Preparing the up and coming virtual cloud Enterprise (i)
- Serendipity as a capability
- Operations as a Service and the Cloud Enterprise
- Defining Enterprise
- The micro-services and API economy revive SOA (i)
- The micro-services and API economy revive SOA
- The Open Group San Francisco Day Two Highlights
- The ArchiMate 3.0 Relations Table…
- The Open Group San Francisco Day One Highlights
- I’m Starting An Insight Platforms-as-a-service Wave – Who Should Be Included?
- The Business Architect’s Toolbox: An Introduction
- The Business Architect’s Toolbox: Organization Mapping
- Commodity and the maturity matrix
- The path to the virtual cloud Enterprise is paved by the Digital evolution
- The Art of the New Deal – Trump and Intelligence
- The Art of the New Deal – Trump and Intelligence
- Personalized emails (not)
- The stories behind VPEC-T and other tools
- The stories behind VPEC-T and other tools
- Startups created as virtual cloud Enterprises today
- Master The Cloud-Native Solution Ecosystem Of Container Software
- Enterprise Architecture will increasingly take over from the IT function (ix)
- April 2017 – Investigative Architecture Training
- The virtual cloud Enterprise and and need to architect it upfront (viii)
- Organizations as Systems and Innovation
- Patterns
- I Don’t Call Myself An Enterprise Architect
- I Don’t Call Myself An Enterprise Architect
- 8 Steps Enterprise Architects Can Take to Deal with GDPR
- The Open Trusted Technology Provider™ Standard (O-TTPS) – Approved as ISO/IEC 20243:2015 and the O-TTPS Certification Program
- The Four Focus Areas
- Avoid obfuscation
- The Virtual Enterprise and the Cloud merge to form the virtual cloud Enterprise (vii)
- Hurricanes and an Architecture for Process
- Hurricanes and an Architecture for Process
- Hurricanes and an Architecture for Process
- The Change Design Toolbox
- Found In Design
- Found In Design
- How does the Cloud benefit the enterprise (vi)
- What’s My Function…Or Is It Non-Function?
- Understanding the Customer Experience: A Conversation with Forrester Analysts David Cannon and David Wheable
- The rise of the Cloud that moves the IT out of the enterprise (v)
- To Colonize Mars, Look to Standards Development
- Gaining Executive Buy-In for IT4IT™: A Conversation with Mark Bodman
- Actions Speak Louder Than Words
- What is Open FAIR™?
- ArchiMate relationships point in the same direction as the enterprise
- While the IT costs and soar, most enterprises are not in the business of IT (iv)
- Big Bash, Australia Open, Grand Prix, and the importance of Big Data.
- Outsourcing to the aid of the enterprise IT problem (ii)
- Virtualisation to the aid of the enterprise IT optimisation (iii)
- Stay away from some recruitment agencies
- Organizational Economics and the Enterprise Architecture of a Religious Organization
- Organizational Economics and the Enterprise Architecture of a Religious Organization
- Organizational Economics and the Enterprise Architecture of a Religious Organization
- The rise of the enterprise IT problem (i)
- QualiWare + EA Professional Development Days 2017
- QualiWare + EA Professional Development Days 2017
- A post-truth era?
- The rise and fall of the IT in the enterprise
- Digital Transformation and Disruption – A Conversation with Sriram Sabesan
- Enterprise Design Webinar Series
- Enterprise Design Webinar Series
- Archives: Making the case for polymaths
- Structure, story and relational-assets
- Maggie’s Farm
- Targeting Executives with Enterprise Studio
- Form Follows Function on SPaMCast 426
- Algorithmic business
- Agile & Architecture
- Storming on Design
- Looking Forward to a New Year
- 3rd Enterprise Design retreat
- 3rd Enterprise Design retreat
- “We don’t rise to the level of our expectations; we fall to the level of our training”
- Enterprise Architecture, Systems Engineering, and Regulations: Process Rudders or Process Brakes
- Enterprise Architecture, Systems Engineering, and Regulations: Process Rudders or Process Brakes
- Enterprise Architecture, Systems Engineering, and Regulations: Process Rudders or Process Brakes
- Announcement: EA brings Design Principal into the fold
- Form Follows Function on SPaMCast 425
- Analytics = Sales Growth
- Navigating VPEC-T
- Security Architecture and Design
- Confusion And Vendor Adolescence Stalls AI Innovation In Financial Services
- 5 top tips for organizing your architecture repository
- Evolving Productivity with IT Asset Lifecycle Management and Configuration Management
- Do EA Tools Enable EA Pros To Deliver Value To Their Stakeholders?
- Normal Service Will Be Resumed…
- If You Want to Create an Enterprise Architecture; Don’t!
- If You Want to Create an Enterprise Architecture; Don’t!
- Beware of becoming an Enterprise Architect, EA as police work (v)
- Governance Operating Model – A Key Enabler for Business Transformation.
- Enterprise synaptic noise
- The Unexpected Happens
- Beware of becoming an Enterprise Architect as a selfless missionary role (iv)